Refund policy

Damages and issues 

Please inspect your order upon reception and contact us immediately (Within 24-48 hours) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns

We do not typically offer returns due to the time and care that is put in to each handcrafted item we offer. If you do find an issue with your order, please don’t hesitate to reach out to us at thewillowwhisperer@gmail.com